CONTACT

Support

Effective August 2, 2026

Direct support

Email playbacksupply@gmail.com or call (602) 206-6938. MarginAIO is operated by Playback Supply LLC in Arizona, United States. Jakob Nelson is the owner and primary contact.

Support hours

Monday through Friday, 9:00 a.m. to 5:00 p.m. Arizona time, excluding major U.S. holidays. Security incidents and urgent privacy matters may be reported at any time.

What to include

Describe the marketplace, affected feature, approximate time, and a non-sensitive order or seller identifier. Redact buyer names, addresses, tokens, and credentials.

Security and privacy

Use “MarginAIO security report” or “MarginAIO privacy request” in the subject. For account deletion, follow the data-deletion instructions.

Marketplace independence

MarginAIO supports its own synchronization and reporting. Account holds, listing restrictions, payouts, and marketplace policy decisions remain with Amazon, eBay, or Walmart support.